Privacy Made Clear

Your trust matters to us. Just as we help you create authentic connections with your customers, we believe in being transparent about how we collect and protect your information.

This Privacy Policy below explains our practices in plain language. We value your privacy as much as we value that perfect cup of morning coffee—it's essential to a good relationship.

PRIVACY POLICY

Last Updated: March 18, 2025

1. INTRODUCTION

At Carrie Minns, LLC, doing business as Minns Creative ("we," "us," or "our"), protecting your privacy is a priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.minnscreative.com, use our services and products, or engage with us. Please review this policy thoroughly. If you disagree with any part of it, please refrain from accessing the site or using our services and products.

2. INFORMATION WE COLLECT

We collect various types of information from and about you, including:

  • Personal Data: Identifiable information such as your name, address, email, telephone number, and demographic details (e.g., birthday, gender, hometown) provided voluntarily by you during registration, purchases, or participation in our services (e.g., newsletters, comments, account sign-up).

  • Derivative Data: Information automatically collected by our servers when you access our site, such as your IP address, browser type, operating system, and viewing history.

  • Financial Data: Financial information collected during transactions, such as your payment details. We retain limited financial data; most is processed and stored by our payment processors, SQUARE and STRIPE. We recommend reviewing their privacy policy: https://squareup.com/us/en/legal/general/privacy-no-account and https://stripe.com/privacy

  • Social Networking Data: We may access information from social networking sites like Instagram, Facebook, Pinterest, YouTube, etc., including your name, username, location, email, and public profile. Adjust your privacy settings on these platforms if you wish to limit this access.

  • Mobile Device Data: Information such as device ID, model, and location may be collected when you access our site via a mobile device.

  • Other Data: Occasionally, you might voluntarily provide additional data for contests, giveaways, or surveys.

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Operate and maintain our services;

  • Enhance, personalize, and expand our offerings;

  • Personalize your experience;

  • Understand and analyze usage;

  • Develop new products and features;

  • Process transactions and communicate transaction-related information;

  • Provide customer support and respond to inquiries;

  • Send marketing and promotional communications, subject to your opt-out preferences;

  • Prevent fraud and comply with legal requirements.

4. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or for legitimate business purposes. Different types of data may have different retention periods:

  • Account information: Maintained as long as your account is active or as needed to provide services

  • Transaction data: Kept for 7 years for tax and accounting purposes

  • Marketing preferences: Retained until you opt-out or request deletion

  • Website usage data: Typically stored for 26 months

When personal data is no longer necessary for these purposes, we securely delete or anonymize it.

5. HANDLING OF PERSONAL DATA IN DELIVERABLES

For services that require the creation of marketing and branding materials, we may process personal data that you provide. This includes using your data as necessary to fulfill the service and maintaining it securely in accordance with our privacy practices. We ensure:

  • Security and Compliance: Your personal data is protected by robust security measures and handled in compliance with this Privacy Policy.

  • Rights and Access: You retain the right to access and correct your personal data involved in such deliverables.

For more detailed terms regarding the ownership and use of these deliverables, please refer to our Terms and Conditions.

6. COOKIES, TRACKING TECHNOLOGIES, AND THIRD-PARTY ANALYTICS

  • Use of Technologies: We use cookies, web beacons, and other tracking technologies to enhance user experience and analyze site usage. These technologies help us understand how visitors interact with our site, remember your preferences, and optimize content. You can control cookies through your browser settings, although blocking some cookies may impact your experience on our site.

  • Third-Party Partnerships: We partner with third-party analytics providers, such as Google Analytics, and advertising networks, including Meta Ads, to understand service usage and deliver targeted advertising. These partners may also use tracking tools on our behalf. You can opt-out of targeted advertising through the Network Advertising Initiative Opt-Out Tool (https://optout.networkadvertising.org) or the Digital Advertising Alliance Opt-Out Tool (https://optout.aboutads.info).

  • Do Not Track Signals: While we strive to honor your privacy preferences, our site currently does not respond to Do Not Track (DNT) signals from browsers. You can exercise control over tracking technologies through the opt-out methods described above.

  • Opting Out of Analytics Services:

  • Google Analytics: To prevent Google Analytics from using your information for analytics, you can install the Google Analytics Opt-Out Browser Add-on (https://tools.google.com/dlpage/gaoptout). For more information on Google's privacy practices, please visit Google's Privacy Policy (https://policies.google.com/privacy).

  • Meta Ads: You can manage your ad preferences for ads shown both on Meta platforms and across the web through your Meta/Instagram/Facebook account settings. To adjust your preferences or learn more about how Meta handles your data, visit the Meta Ads Help Section (https://www.facebook.com/help/568137493302217).

7. DISCLOSURE OF YOUR INFORMATION

Your information may be shared:

  • By Law or to Protect Rights: When necessary to comply with the law, court order, or legal process; to enforce our policies; or to protect our rights, property, or safety or that of others.

  • Third-Party Service Providers: With trusted third parties who assist us in operating our website, conducting our business, or providing services to you, provided they agree to keep your information confidential. These may include payment processors, hosting providers, email service providers, and customer support tools.

  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

  • Marketing Communications: With your consent, to third parties for marketing purposes. We will obtain your explicit consent before sharing your data for this purpose.

  • With Affiliates: We may share information with our affiliated businesses and partners for internal business purposes.

8. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, including social media platforms. These websites have their own privacy policies, and we do not accept any responsibility or liability for their content or practices. We encourage you to read the privacy policies of any third-party websites you visit through links on our site.

9. SECURITY OF YOUR INFORMATION

We employ various security measures to protect your personal information, including:

  • Secure servers with encryption

  • Regular security assessments

  • Access controls for our systems

  • Staff training on data protection

However, please be aware that despite our efforts, no system is completely secure, and no method of data transmission can be guaranteed against any interception or other types of misuse. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

10. INTERNATIONAL DATA TRANSFER

  • Data Hosting and Transfer: Our website is hosted on servers located in the United States. Consequently, if you are accessing our website from outside the U.S., your data will be transferred to, processed, and stored in the U.S.

  • Third-Party Processors: We may engage third-party processors in the U.S. to assist with our operations, including but not limited to payment processing and order fulfillment. We only partner with processors who we believe maintain an acceptable standard of data security compliance.

  • Data Security: We strive to protect your personal data during its transfer and storage, employing encryption and other security measures on our servers.

  • Legal Basis for Transfer: For users in regions with data protection laws (such as the European Economic Area), we rely on legitimate business interests or your consent as the legal basis for transferring your data to the United States.

11. CHILDREN'S PRIVACY

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn we have collected personal information from a child under 18, we will promptly delete that information. If you believe we might have any information from or about a child under 18, please contact us immediately.

12. YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.

  • Correction: You may ask us to update or correct inaccurate data.

  • Deletion: In certain circumstances, you may request the deletion of your personal information.

  • Restriction: You can ask us to temporarily or permanently stop processing your personal information.

  • Objection: You may object to our processing of your data, particularly for direct marketing.

  • Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.

  • Withdraw Consent: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us at hello@minnscreative.com. We will respond to your request within 30 days. Please note that certain information may be retained for legal or legitimate business purposes even after a deletion request.

Unsubscribing from Communications:

  • Emails: Unsubscribe via the link in our emails or contact us directly at hello@minnscreative.com.

  • SMS: Text "STOP" to opt out of SMS messages. Standard message and data rates may apply.

13. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know: You can request information about the personal information we've collected about you, including categories of information, sources, purposes, and third parties with whom we've shared it.

  • Right to Delete: You can request deletion of personal information we have collected from you, subject to certain exceptions.

  • Right to Opt-Out: You can opt-out of the sale or sharing of your personal information for cross-context behavioral advertising.

  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise these rights, please contact us at hello@minnscreative.com or use the methods outlined in the "CONTACT US" section.

14. DATA BREACH PROCEDURES

In the event of a data breach that compromises your personal information, we will:

  • Evaluate the breach and its potential impact on your privacy

  • Notify affected individuals without unreasonable delay, typically within 72 hours after becoming aware of the breach, if there is a significant risk to your rights and freedoms

  • Provide information about the breach, including the categories of data affected, potential consequences, and steps we're taking to address the situation

  • Work with relevant authorities as required by applicable law

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any significant changes by updating the date at the top of this policy and, if the changes are significant, we may provide more prominent notice or obtain your consent as required by law.

16. CONTACT US

For any questions about this Privacy Policy, please contact us at:

Carrie Minns, LLC,

Email: hello@minnscreative.com

P.O. Box 10695

Portland, OR 97296

United States